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Exploring ControlUp and Digital Employee Experience
ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform designed to help IT teams manage and optimize the digital workplace experience.
- Digital Employee Experience (DEX): ControlUp’s DEX platform provides tools for IT teams to resolve issues quickly, prevent tickets proactively, and continuously deliver an excellent digital experience to employees.
- End-to-End Visibility: It gives IT teams visibility into the digital employee experience across any desktop, application, and location.
- Physical Endpoints: The platform includes monitoring and optimization for physical endpoint devices like desktops, laptops, and thin clients, with features such as device health and performance monitoring, Windows 11 readiness assessment, and remote assistance capabilities.
- VDI & DaaS: ControlUp offers real-time experience monitoring and troubleshooting for virtual desktops and Desktop-as-a-Service (DaaS), along with sizing recommendations and cost optimization insights.
- Applications: The platform monitors performance, usage, and availability metrics for installed applications, providing built-in troubleshooting and remediation capabilities.
- Endpoint Security: ControlUp helps improve endpoint device security posture, compliance, and reduces risk related to application vulnerabilities and outdated applications.
The platform is built to support a frictionless technology experience for employees, enabling them to work more productively and flexibly. It’s tailored to meet the needs of modern IT landscapes, providing comprehensive monitoring and optimization tools.
https://www.controlup.com/platform/
Employee Centric
ControlUp's User Experience Monitoring platform enhances employee productivity by identifying and resolving issues such as slow logons and application response times. It provides detailed insights through real-time and historical dashboards, tracks application usage and session activity, and includes features like employee experience scoring and network connectivity metrics. This comprehensive monitoring helps IT teams improve the digital experience for employees by addressing performance issues proactively.
For more information, visit ControlUp User Experience Monitoring.
Employee Centric Articles
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VDI & DaaS
ControlUp's VDI and DaaS Monitoring offers real-time and historical insights into virtual desktop environments, aiding IT teams in quickly identifying and resolving issues. It supports multi-vendor environments, collects extensive metrics, and uses Virtual Expert technology for efficient troubleshooting. Key features include comprehensive system health reporting, application usage tracking, and remote systems management. ControlUp simplifies managing complex VDI and DaaS infrastructures, enhancing IT efficiency and user experience.
For more details, visit ControlUp VDI and DaaS Monitoring.
VDI & DaaS Articles
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Physical Endpoints
ControlUp enhances the digital employee experience across physical endpoint devices by providing advanced real-time performance and experience metrics. With a wide array of user-friendly capabilities, IT operations can effectively pinpoint and resolve issues across desktops, laptops, and thin clients.
ControlUp offers comprehensive device health and performance monitoring, ensuring that all devices are functioning optimally. Our Windows 11 readiness assessment dashboard helps prepare your devices for the latest operating system upgrades. Additionally, we provide insights into connected device network performance, allowing for the identification and resolution of network-related issues. Remote assistance is made easy through our remote control and shadowing features, enabling IT support to assist users directly on their devices. Furthermore, ControlUp supports a broad range of operating systems, ensuring compatibility across various desktops, laptops, and thin clients. This holistic approach ensures a seamless and productive digital experience for all employees.
Physical Endpoints Articles
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Endpoint Security
ControlUp offers comprehensive solutions for both Patch and Vulnerability Management and Endpoint Security. The platform provides real-time visibility and automated remediation for vulnerabilities, ensuring systems are secure and compliant. It includes features for scanning, prioritizing, and fixing vulnerabilities, managing security drifts, and handling security misconfigurations across Windows devices. With support for automated and manual remediation, version control, and customizable scans, ControlUp helps IT teams maintain robust security and compliance.
For more information, visit ControlUp Patch and Vulnerability Management and ControlUp Endpoint Security.
Endpoint Security Articles
ControlUp Secure DX - Enhancing Endpoint Security (20th March 2024)
Applications
Applications are fundamental to employee productivity. ControlUp offers a comprehensive solution for continuously collecting performance, usage, and availability metrics for installed applications on any desktop. With our extensive action script library, you can rapidly troubleshoot and remediate application issues. ControlUp enables monitoring of both locally installed and virtual published applications, as well as conducting synthetic availability and performance monitoring for SaaS applications. Additionally, we provide best-in-class live monitoring of unified communications, ensuring seamless business operations. Our intuitive dashboards and detailed reports offer valuable insights into application usage and performance, aiding in proactive management and decision-making. By integrating these features, ControlUp ensures efficient application performance, significantly enhancing employee productivity and operational continuity.
Applications Articles
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